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Recent Support Articles
What is the red X in place of the date time controls?
From time to time users of Ciphr Net may report that in place of the date time controls they see a Red X, this is an indication that the Active X controls have not been downloaded or cannot be run. This document is to guide your internal IT representative in resolving the issue for you.
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How do I use the Ciphr bulk change wizard?
From time to time, you may need to update information for a group of employees. The Bulk Change Wizard function in Ciphr People may be able to assist, removing the need for time consuming, repetitive entry of similar data for multiple employee records.
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How do I remove the hardcoded product links in Ciphr Net?
If you have not purchased either the Ciphr Training Module or Ciphr Recruitment Module and wish to remove the links to them from Ciphr Net this can be done by your IT representative using the steps below dependant on the version of Ciphr installed.
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How do I print the who’s off chart in Ciphr Net?
This article describes how to print the Who’s Off chart in Ciphr Net.
It specifically addresses the following issues:
- When I print the Who’s Off Chart from Ciphr Net it comes out blank with no data in it
How do I perform a salary review?
The pay review area of Ciphr People enables you to view and enter pay proposals for those employees whose grade has been defined with a salary Range pay scheme. Increases for those employees on rates or spinal points would be carried out from the Grades or Spines codes tables.
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