Executive Summary
This report analyses the findings of a survey of 100 HR directors and managers in the UK, carried out by Webster Buchanan Research. The survey examined a broad range of people management issues, from absence management to investment in software and services. Key findings include:
Executive Summary
With the corporate bonus culture under fire and productivity top of boardroom agendas, effective performance management is once again a business priority across the public and private sector. Yet many organisations measure and manage performance in a piecemeal way, often held back by inadequate infrastructure and the limitations of their performance metrics.
Executive Summary
Endemic talent shortages, challenging economic conditions, the rapid growth of web-based recruiting and opportunities in social media are combining to bring about significant change in the way organisations go about recruiting. From adopting techniques used by sales and marketing teams to assessing the business case for investment in web and other technologies, HR managers face a wide range of issues as they look to build an effective talent acquisition strategy.
“From automation to business intelligence: the next generation of hosted services”
An analysis of the benefits, challenges and trends in HR, Finance and Payroll ‘Software as a Service’
Introduction
If you’d suggested at the the turn of the century that hosted services would be firmly established as a mainstream model for running business software, you’d have been greeted with derision. The model – also known as Software
as a Service (SaaS) – got of to an inauspicious start, blighted by a combination of technology problems and the dot com colapse. Today, however, it’s an established form of outsourcing in a broad range of business disciplines, from customer management to people management.
Travel, entertainment and other non-PO expenses represent a significant outlay for most organisations, but many concede that they exercise poor control over their expenditure. Frequently relying on in-house spreadsheet templates to capture and allocate expense data, their processes are often time-consuming and inefficient, and many struggle to enforce employee compliance. Above all, while they actively seek out economies of scale in other areas of procurement, many organisations are missing the opportunity to analyse their expensed outlays and consolidate suppliers.
This new Briefing Paper from Webster Buchanan Research explores HR system outsourcing, an arrangement where customers pass responsibility for system maintenance, efficiency improvements and data management to a third party.
Arguing that this is a business decision for HR, not just a technology decision for IT, this paper looks at the challenges and potential benefits, from cutting costs and reducing risk to enabling HR to get better value from its systems.
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