Product
Information
With sickness and absenteeism costing British business
millions of pounds each year, sickness and absence
management is a serious issue for HR professionals and
business-owners alike. In dealing with such issues as
frequent short term absenteeism or malingering and long
term absence, intervention is often required to resolve
any underlying personal or medical issues. With HR
departments and line management under increasing time
pressures, there is often an overall lack of management
information, reporting and coordination of absenteeism
records and resultant action within many businesses. The
need for a simple to use, cost-effective, generic
absence management system is consequently overwhelming.
Ciphr Absence Manager is an intelligent voice-based
software solution that helps to record and manage
employee absence information across a business. The
system is accessed through a landline or mobile
telephone by a company's employees who are asked to call
a designated number at the start of any absence to
inform their employers of the nature of their sickness
and anticipated date of return to work. Employees are
also prompted to call the same number to amend their
period of absence if necessary, and upon returning to
work to confirm the end of their period of absence.
The HR team can access the service via a standard web
browser, across secure password-protected connections to
set-up and administer their system. They can then, along
with Line Managers, also access and download management
reports, which summarise all call and absence data. The
system can be developed in line with a company's
standard sickness and absence reporting procedures to
ensure familiarity and compliance. The application can
also be configured by individual clients in accordance
with their requirements to communicate in real time with
specified departments and/or personnel, to ensure
awareness of any problems as they develop, and trigger
the appropriate "human" interventions. Data is available
for all aspects of every employee interaction within the
system and this is made available in a number of
standard management reports, with the option for further
bespoke reports as required.
|
|
| Key Features Check List |
| |
|
 |
Cost-effective solution for recording and
managing sickness and absence |
|
|
Simple to use for employees, line managers and
HR departments |
|
|
A simple system to implement - No IT integration
required |
|
|
Supports structured and timely communications/
interventions |
|
|
Provides comprehensive, accessible and
meaningful management information |
|
|
A scalable solution to grow with you as your
company needs change |
|
